Integration & Operations

Shopify POS Implementation

Shopify POS is an excellent retail POS system for most retail applications, thanks to its ease of use, seamless integration with the online store, and its position in the sweet spot between structured and extensible.

For businesses already selling online on Shopify, adding Shopify POS is virtually a no-brainer. The inventory sync is native. The customer records are unified. Your online and in-store sales feed into the same reporting. There's no middleware layer to maintain, no nightly sync to cross your fingers about. It just works — provided it's set up correctly.

New POS Implementations

We've launched Shopify POS for businesses newly branching out to retail: pop-up shops, permanent retail locations, trade show setups, and everything in between. A new implementation typically involves hardware sourcing and configuration (card readers, receipt printers, barcode scanners, cash drawers — we know which ones actually work well together), staff training, payment processor setup, tax configuration, and building out the product catalog and collection structure for optimal in-store browsing. We've managed high SKU counts, navigated legacy systems that couldn't be thrown out the third-story window, and helped teams go from zero retail experience to confidently running a register on opening day.

POS Migrations

We've also handled POS migrations from systems like Square, Lightspeed, and legacy custom setups. These projects end up being as much workflow migrations as technical ones — the platform switch is usually the easy part. The hard part is rebuilding staff muscle memory, restructuring product data for the new system, and ensuring that historical sales data is preserved or transferred in a useful form.

BOPIS and Omnichannel

Buy Online, Pick Up In Store (BOPIS) is one of the most powerful conversion tools available to omnichannel retailers, and Shopify POS makes it genuinely easy to implement. We configure BOPIS workflows, in-store pickup notifications, inventory reservation logic, and the staff workflows that make it operationally smooth. For clients with multiple locations, we set up location-level inventory and fulfillment routing so that the right order goes to the right store.

When it comes to setting up your Shopify POS, we've got the know-how to handle any curveballs and the creativity to make the system work seamlessly for your business.

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An invested, engaged team, First Pier's creativity contributed to a successful museum solution. Workflows and user experiences have each improved, and internal stakeholders have noticed a decrease in connectivity issues.

—Marcie Griswold, Director of Visitor Operations, Portland Museum of Art

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