E-Commerce Growth Solutions:

Ecommerce Data & Analytics

Data is fun.

It's an admission, sure, that some of us at First Pier had to grow into. But the truth is, no matter our personal proclivities, we are a team that wants to use data to find answers above all else. Data is fun to manipulate, dissect, and explore. We collect it eagerly, but its value lies in the questions it can resolve and the decisions it can support.

If you’ve been operating by gut feeling more than the data warrants, we’re here to help chart a course with something more like a map. The kind of map that gets updated with the territory.

What we mean by ecommerce data and analytics

It's the full stack: GA4 setup and configuration, server-side tracking, dashboard development (Looker Studio, Klaviyo, Shopify), conversion attribution analysis, and the regular practice of looking at what the numbers actually say. Most ecommerce brands have data — they just don't have time, expertise, or structured workflows to actually use it.

Reporting that actually drives decisions

A dashboard that nobody looks at is worse than no dashboard at all — it creates false confidence that data is being used. We build reporting systems that fit how your team actually works, surface the metrics that matter for the decisions you're actually making, and update without manual intervention. Then we help establish the cadence of looking at them and acting on what they show.

Attribution that's honest about uncertainty

Modern ecommerce attribution is messy. iOS privacy changes, third-party cookie decline, and platform-specific reporting differences all make it difficult to know exactly what's driving revenue. We build attribution frameworks that combine platform-reported data with blended metrics (MER, total revenue trends, post-purchase surveys) to give a clearer picture than any single source provides — and we're honest about the inherent uncertainty.

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For the first time, I feel like we are able to make real forward movement toward our goal. When we would try to implement things ourselves in the past they just wouldn't work, but when you implement things for us we have to produce to a higher level because what you implement works.

-Steve Shaffer, Ragged Coast Chocolates

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How We Do It

Ecommerce Audit & Strategy
Ecommerce Audit & Strategy

Know exactly where you stand and what to do about it. Our structured audit evaluates every component of your ecommerce marketing system and delivers a prioritized action plan — the fastest way to find the gaps you didn't know you had.

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Know exactly where you stand and what to do about it. Our structured audit evaluates every component of your ecommerce marketing system and delivers a prioritized action plan — the fastest way to find the gaps you didn't know you had.

Shopify Plus Optimization
Shopify Plus Optimization

Get the full operational and revenue value out of Shopify Plus. Our optimization services enhance performance, automation, and scalability of your platform.

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Get the full operational and revenue value out of Shopify Plus. Our optimization services enhance performance, automation, and scalability of your platform.

Shopify Automation
Shopify Automation

Reduce manual operations work with custom Shopify automation. We create efficient workflows that save time and reduce manual tasks.

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Reduce manual operations work with custom Shopify automation. We create efficient workflows that save time and reduce manual tasks.

Shopify Shipping Optimization & Support
Shopify Shipping Optimization & Support

Optimize your shipping operations and reduce costs. We help simplify fulfillment processes and improve shipping efficiency on Shopify.

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Optimize your shipping operations and reduce costs. We help simplify fulfillment processes and improve shipping efficiency on Shopify.

Shopify POS Implementation
Shopify POS Implementation

Integrate your physical and digital retail presence with Shopify POS. We deliver an omnichannel experience that works consistently for your customers and staff.

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Integrate your physical and digital retail presence with Shopify POS. We deliver an omnichannel experience that works consistently for your customers and staff.

Shopify CRO
Shopify CRO

Boost your conversion rates through data-driven optimization. Our CRO experts identify and implement improvements that turn more visitors into customers.

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Boost your conversion rates through data-driven optimization. Our CRO experts identify and implement improvements that turn more visitors into customers.

Wholesale Strategy
Wholesale Strategy

Expand your business with a well-built wholesale channel. We help develop and implement strategies for successful B2B e-commerce operations.

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Expand your business with a well-built wholesale channel. We help develop and implement strategies for successful B2B e-commerce operations.

Ecommerce Analytics & Analysis
Ecommerce Analytics & Analysis

Make data-driven decisions with comprehensive analytics services. We help you understand and act on your ecommerce performance metrics — from LTV and cohort analysis to MER, channel attribution, and benchmark-informed reporting.

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Make data-driven decisions with comprehensive analytics services. We help you understand and act on your ecommerce performance metrics — from LTV and cohort analysis to MER, channel attribution, and benchmark-informed reporting.

Shopify Accessibility & Data Compliance
Shopify Accessibility & Data Compliance

Ensure your store meets accessibility standards and compliance requirements. We help protect your business while serving all customers effectively.

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Ensure your store meets accessibility standards and compliance requirements. We help protect your business while serving all customers effectively.