Our Services

At First Pier, we turn e-commerce challenges into opportunities. We offer a range of solutions designed to boost your online presence and keep customers coming back. From building engaged communities to implementing effective loyalty programs, we've got the expertise to elevate your e-commerce game. Our data-driven approach ensures that every strategy we craft is tailored to your unique needs. Ready to take your online business to the next level? Explore our services below and discover how we can help you stand out in the digital marketplace.

Retention & Experience
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Keeping customers is harder than getting them — and more profitable. This is where we focus on the full post-purchase experience: loyalty programs, subscriptions, reviews, returns, CRO, and the email flows that hold it all together.

Development & Data
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Fifteen-plus years of Shopify development, platform migrations, analytics, and data infrastructure. We build things that work, measure what matters, and make the complex feel straightforward.

Design
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Brand identity, UX, collateral, and email templates — built as a system, not a collection of one-offs. Good design communicates quality before a customer ever reads a word of copy.

Growth & Marketing
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Paid search, paid social, SEO, email, content, influencer — the channels that bring new customers to your store and keep them engaged. We run them in concert because they work better together.

Integration & Operations
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The behind-the-scenes work that makes everything else run. ERP integrations, POS implementation, shipping optimization, automation, and marketplace feeds — the operational infrastructure that scales with your business.

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“Follow-through and communication were consistently excellent, as was their ability to creatively problem solve. The combination of outstanding technical skills with such a collaborative and positive approach made for a first-rate experience.”

– Gretchen Jaeger, Halcyon Yarn

Let’s Do This

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Have a project in mind? Don’t know where to start? Want to learn more about what we do and how we do it? Just want to say hello?

Get In Touch