Digital marketing is the practice of promoting and selling products or services through online channels. The question "what does digital marketing include?" comes up because the field spans so many tactics, but most of it reduces to five core channels: search engine optimization, content marketing, social media marketing, email marketing, and pay-per-click advertising. Each does a distinct job, and the real results come from using them together. This guide explains what each channel is, why it matters for an ecommerce business, and how they reinforce one another.
The five core components of digital marketing:
- Search engine optimization (SEO): improving a site so it ranks higher in search results and earns organic traffic.
- Content marketing: creating useful, relevant content that attracts and retains an audience.
- Social media marketing (SMM): using social platforms to reach and engage customers.
- Email marketing: direct, personalized communication with customers and prospects.
- Pay-per-click (PPC) advertising: paid ads that buy targeted visits to a site.
Search engine optimization (SEO)
SEO improves a site's visibility in organic (unpaid) search results, which drives the kind of traffic that does not cost money per click. It works across three areas:
- On-page SEO: optimizing content and HTML — keyword research, matching search intent, and structuring pages so they answer the queries people actually search.
- Off-page SEO: building authority off the site, mainly through earned backlinks and mentions from other reputable sites.
- Technical SEO: the back end — site speed, crawlability, and clean code, all of which affect how search engines rank a site.
For ecommerce, SEO means optimizing product and category pages, publishing genuinely useful content, and fixing technical issues that quietly suppress rankings. It is slower than paid channels but compounds over time, which makes it foundational rather than optional.
Content marketing
Content marketing is the creation and distribution of valuable, relevant content to attract and retain a defined audience. Unlike advertising, it leads with usefulness — answering questions, solving problems, telling the brand's story — and earns trust that turns into sales over time.
It does two things especially well. First, it builds brand awareness and authority: publishing consistently useful content positions a store as a credible source in its niche, which is the heart of building a digital brand. Second, it fuels the other channels — strong content gives SEO something to rank, gives social media something to share, and gives email something worth sending. Reviewing content analytics also reveals what an audience actually wants, which sharpens every future post.
Social media marketing (SMM)
Social media marketing uses platforms like Instagram, Facebook, and TikTok to reach and engage an audience at scale. It is more than posting product photos — it includes user-generated content, influencer partnerships, and shoppable posts that let users buy without leaving the app.
Its biggest strength is targeting: social platforms let a business reach specific demographics by age, location, interests, and behavior, then measure the results with built-in analytics and adjust. For ecommerce, that combination of precise reach, direct engagement, and social commerce (buying directly through the platform) makes it a strong driver of both awareness and sales. Sprout Social has reported that a large majority of consumers buy from brands they follow on social, which underlines how directly engagement can translate into purchases.
Email marketing
Despite newer channels, email remains one of the most effective and direct lines to a customer. The American Marketing Association notes that effective email marketing combines compelling campaigns, smart audience targeting, and analysis of customer behavior.
Email works on two timeframes. In the short term, promotional sends and offers drive transactions. In the longer term, newsletters and personalized content — product updates, useful guides, tailored recommendations based on past purchases — build trust and repeat business. Because it is owned (not rented from an algorithm), email is also the channel a store controls most directly.
Pay-per-click (PPC) advertising
PPC is a model where an advertiser pays each time someone clicks an ad — effectively buying visits rather than earning them organically. Ads appear at the top of search results, across websites, in apps, and on platforms like YouTube, with placement decided by keyword bids and ad quality.
Its advantage is speed and precision: PPC delivers immediate visibility to people actively searching for relevant products, and targeting can be narrowed by keyword, location, and time of day. As Moz notes, PPC is a short-term complement to SEO's long game — both aim to increase search traffic, but PPC buys it now. Results depend on choosing the right keywords, writing compelling ad copy, and sending clicks to a well-optimized landing page, since paying for clicks that do not convert wastes budget.
How the components work together
The channels are most effective in combination, not isolation. SEO and content marketing are two halves of one effort — content gives search engines something to rank, and SEO helps that content get found. Social media and email both nurture relationships, giving a brand direct lines to engage its audience and build loyalty. PPC adds immediate, targeted traffic that complements the slower compounding of SEO. The goal is not to use every tactic at once, but to choose the right mix for a business and connect them so each reinforces the others.
Frequently asked questions
What does digital marketing include?
At its core, digital marketing includes SEO, content marketing, social media marketing, email marketing, and PPC advertising, along with the website that ties them together. Most other tactics — affiliate marketing, influencer marketing, video — are extensions or combinations of these.
What are the main types of digital marketing?
The main types map to the channels above: organic search (SEO), content, social media, email, and paid advertising (PPC). They are usually grouped into organic (earned over time) and paid (bought for immediate results).
Which digital marketing channel is best?
There is no single best channel — it depends on goals, budget, and audience. SEO and content build durable, compounding traffic; PPC and social ads deliver fast, targeted reach; email drives repeat sales. Most successful programs combine several rather than betting on one.
Next steps
Digital marketing is not about using every tool available — it is about choosing the right channels for a business and connecting them into one coherent strategy that drives visibility, engagement, and sales. First Pier is an ecommerce agency in Portland, Maine that builds and optimizes Shopify storefronts and the marketing that grows them. For help building a digital marketing strategy, get in touch.





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