Need help with your Shopify store? We’ll dig in and get you a clear plan in two business days.
For $399, tell us what you’re stuck on. A senior First Pier strategist digs into your store and comes back with a clear plan — plus a call to walk you through it — within two business days.
A written analysis of your request
Scoped remediation options — each with how long it’ll take and an estimated service cost
A recommended approach
A virtual call with the strategist to review the options and answer your questions
Senior-led, always
A senior First Pier strategist does the work — no juniors, no outsourcing.
Shopify is all we do
Specialists in Shopify and Shopify Plus, not generalists.
A real Maine team
Portland, Maine-based, accountable to you by name.
How the fee works
If a project or engagement with First Pier follows, the $399 credits toward it — the same credit approach we apply to our other diagnostics. Either way, the analysis and options are yours to keep and use with any team.
If we don’t believe we can advise on or address your situation, we’ll let you know at intake. Otherwise, once a First Pier team member has your request, we’ll send an invoice for the $399 service and get to work — back to you within two business days.
Frequently asked questions
How much does a Store Triage cost?
It’s a flat $399. For that, a senior strategist reviews your request and delivers a written analysis, scoped remediation options with timelines and estimated service cost, a recommended approach, and a virtual call to review it all — back to you within two business days.
What do I get for the $399?
A written analysis of your request; scoped remediation options, each with how long it will take and an estimated service cost; a recommended approach; and a virtual call with the strategist who reviewed your store to walk through the options and answer your questions.
What happens after I submit my request?
A First Pier team member reviews it. If we can help, we send an invoice for the $399 service and get to work — your analysis, options, and strategist call are back to you within two business days. If we don’t think we can advise on or address it, we’ll tell you at intake.
Is the fee credited?
Yes. If a project or engagement with First Pier follows, the $399 is credited toward it — the same credit approach we apply to our other diagnostics. It’s a qualification step, not a profit center.
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